Building a simple unified model for creative strategy — in three layers (and triangles)
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Marketing and advertising are suffering an effectiveness crisis. Experts and practitioners both agree that creativity plays an important part of the solution.
But to make it work, we need to bridge a rarely addressed gap.
People often think creative strategy is ‘fluffy’ or irrational. Especially compared to business strategy, marketing strategy or other X strategies. The worst examples certainly are. Still, the best practices of creative strategy are deeply rooted in marketing and align perfectly with classic business strategy. Here’s how I believe it works, looking back on my practise, while standing on the shoulders of giants*.
(* See notes in a separate post, where I also expand on some of my choices. Leaving the ‘scaffolding’ in made this post too long)
Layer 1: Fundamental market elements (Company, Customer, Context)
At a fundamental level, brands meet their audiences and stakeholders within a market context (typically including a competitive landscape). This concept is close to the well-known 3Cs model of strategic thinking popularised by management consultancies: Company, Customer and Competition. Small tweaks can be made to match sectors. For consumer brands, for example, the interaction is typically between Brand, Consumer, and Competition/Category (which sadly ruins the 3Cs memetic, unless we rename ‘Customer’ as ‘Audience(s)’ and get ABC). In our model, context replaces ‘Competition’ to expand into the wider category and broader cultural landscape.
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