The mirror case

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So I remember this kid I used to know, and we’re talking mid 80’s, yes?

And this kid was 7, maybe less. And he had this thing, for years, when he’d walk up to the mirror and watch himself for a while, and he’ll make faces and concentrate, and then he’d start crying. With big, round, wet tears. Often he’ll be truly bawling.

All this time he’d be staring at his own reflection in the mirror, and I seem to remember him having this intense look. Like he was amplifying and looking through it the same time.

Like he was trying to understand.
Who is this kid?
Why is he crying?
Whose body is this?
Why is it crying?
Whose kid is he?
What do those “crying” signs mean?
Who do they belong to?
And so on…

So lately I’ve been thinking this kid was a pioneer. It seems a lot of kids are doing that these days.
Or maybe he wasn’t and they always had.
Anyway, for some reason, nowadays kids are often quite happy doing it.

And in London they say: jyouknowhaamean?

There’s permission marketing and there’s attrition marketing

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Oh, Virgin, Virgin, this is not how I’d expect a so called rebel brand to behave.

The oldest trick in the spammer’s handbook, brought up to a new level. Just how convoluted is that?

Sigh… The road’s still long.

 

(This was encountered on a credit card application)

“Brand strategy reconstructed”, a series of lectures at the London College of Communication

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I’ve been invited to lecture at the LCC, one of London’s finest creative education institutes.
Starting next Monday, I’ll be giving a series of six lectures/talks (with view to extend them if it all goes well) to postgraduate students across the different disciplines. This adventure was sparked by prof. Ian Noble while collaborating with his “Graphic Branding & Identity” students on a Brandinstinct pro-bono project.

I’ve always rejected the myth of the suits/creatives split. Have always maintained a common language between marketing, design and other media is important and empowering to everyone involved. Hopefully, I can introduce some useful concepts and break some myths.

(And in case it doesn’t come through: OMG!!!!1! I’m so bloody psyched about this!)

Brand strategy reconstructed
How marketing lost the plot and how it might find meaning again

Marketing is a discipline in crisis. For the last decades it has become evident to practitioners and scholars alike that many of the trusted old methods were just not cutting it any more. Worse, it now seems some of them weren’t valid in the first place. This series of contemplative talks brings together ideas from narrative studies, semiotics and cultural theory to drive design thinking in solving the challenges of postmodern marketing. Numerous examples will be given from actual projects, popular culture and recent marketing cases.

The first six talks:

1. Marketing, meaning & decadence: an introduction to the sophistication of marketing sign-systems and their tendency to degenerate.
2. Suspicious minds: the myth of “a consumer subject”.
3. On branding and meaning: can a simplified theoretical tool-box cut through buzzwords and hype?
4. Advanced narrative marketing: the untold story of brand stories.
5. Marketing plots: cultural pattern-recognition as a strategic tool.
6. Embracing the mess: how clients and agencies are changing their work culture and methods to encourage more sustainable marketing strategies.

Mondays@17:00, Starting May 18th, excluding 25/5 (bank holiday) and 8/6 (prior obligation).

To my non-UK readers: London College of Communication, formerly London College of Printing, is the largest constituent College of the University of the Arts London, Europe’s largest university dedicated to art, communication, design and related technologies.
Two graduates Israeli readers will know are David Tartakover & Alex Livak.

NO!SPEC: Spec/Pitch work and strategy

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Hear hear! Way to go NO!SPEC campaign people!

NO!SPEC is a campaign against speculative work, which is the practice of companies asking creative professionals, mostly designers, to produce work without getting paid and “pitch” for it, competition style, for a chance to get the project (or, sometimes, just to get paid if their work is used).

Traditionally, Ad agencies happily participate in the “pitch” practice, because their business structure allows them to subsidise concept creation and then make their big money off the full campaigns that they win and/or media commissions.
For designers, whether independent or small-mid-size agencies, this is just not sustainable.

I totally agree with the campaign’s claim: Spec work devalues the potential of design and ultimately does a disservice to the client.

From a strategic angle, an example that comes to mind is FMCG package design, an area of design where this practice is extremely common in the UK.

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Haven’t mentioned that “the product is the brand is the product” for about five minutes…

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So I’m working with the excellent Outlook add-on Xobni, when I’m noticing the tips section of the Xobni side-bar telling me that Outlook might be not shutting down properly because of Skype.

Huh?!
So I press the link and I learn, interestingly, that Outlook may be not shutting down properly because of Skype, or some versions of Google Desktop, and so on. I also learn that Xobni is making great efforts not to mess with the Outlook.exe process. My guess is that Xobni are getting complaints and probably uninstalls for bugs which are not their fault. Unfair.

This is an interesting branding situation. Who will the average user suspect? Skype? Google? Microsoft? or the relatively new and anonymous brand Xobni?

How likely are the users who just recently installed the massive Office SP2 update pack to still think “this Xobni thingy is messing up my Outlook”? I’m sure the Xobni team sees the irony, but doesn’t enjoy it…

And what can a small start-up do to build and maintain its own reputation in such a technology brand salad situation? (Not including selling out to Microsoft and consolidating the brand under Outlook)

 

(Funnily, I immediately suspect Microsoft, even though Outlook has been a central and loved tool for me for years, but that’s a different branding story…)
(Funnily = as long as you don’t work for Microsoft’s marketing)