It’s not about the wacky marketing ideas

260888933_bb1f0c8d43_m.jpgVC Daniel Cohen writes:

“In my opinion, there are 2 types of marketing professionals. The majority (Call them “professionals”) focus on the technical side of marketing (setting the website, the PR tour, names, trade-shows, etc.). These people are necessary in every marketing department. However, it’s the 2nd type (the “wizards”) that make a real difference, that come up the wild & crazy ideas.”

He goes on to give three cases from Salesforce.com, Google & iPod.

Great examples, Daniel, but I have to differ on one bit.
It’s not the crazy ideas that make the 2nd type of marketers. Crazy ideas are easy to come by – you put 3 creative people in a room for 30 minutes and you’re bound to come up with a couple.

What makes those ideas remarkable is the ability to figure out what the brand/product is actually about, and then come up with ideas that embody this spirit. It’s about turning stategy into a compelling story, and about finding an oppotunity to tell that story in an engaging way, in the cases you give – through an event, a distribution idea or packaging.

If they just “painted it purple”, it wouldn’t work that well. It’s the underlying meaning that makes a difference.

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Users respond to the Dove Evolution viral

208304063_21cd46c157_m.jpgThere has been much discussion of Dove’s “Evolution” viral. (on youtube and Dove’s site)

While some of the fundamental marketing questions still need to be answered (do users associate this clip with Dove? Will/Does it influence purchase decisions / loyalty and more…), its phenomenal viral exposure cannot be argued. A powerful demonstration of potential.

The distortion of body images when representing beauty is a very old tradition (If I remember correctly, Michelangelo’s Adam on the Sistine Chapel misses a rib and sits in an anatomically impossible, yet arguably flattering position). However, there is no doubt that in our times the very rigid types of female looks represented by mass media, and further distorted using digital wizardry, has become an oppressive force threatening the emotional, and often physical well being of women everywhere. (Some thoughtful words on the subject and comments worth reading on Dana Boyd’s blog )

The strength and appeal of the subject is apparent in the ripple effect of user created content around the same theme. The Dove clip drove many web users, especially personal bloggers, to try and explore digitally manipulating themselves. You can find videos in the related videos list of the clip on you-tube.

Liat Bar-On, who is among Israel’s most widely read personal bloggers (placing her in the top-10 will be a careful estimate) created an interesting project that takes this exercise a step further.
Bar-On uploaded untouched photographs of herself to Flickr and called upon users to modify her image with flattering, yet quite alien, results. Liat’s blog, written in Hebrew, often deals with feminine identity and body perception themes, but since her Photoshock project is largely visual, you can enjoy it even if you don’t read Hebrew. Many comments on flickr say – “you are better off without the Photoshop treatment”.

I find the user created responses to Dove fascinating, it is as if through retouching themselves, and manipulating their own digital representation, users can reaffirm their feeling in their true body, and experience an apparent sense of liberation through mutating themselves, looking at it and being able to recognise how ridiculous and distorted standards have become.

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Foot-note: Cyberspace’s role in the way users project, explore and develop their identity through personal expression and social interaction is a favourite subject. In an article I published about the subject about two years ago, my main argument was that the basic experience of the self online is a contradictory mix of a sense of liberation (the opportunity to reinvent yourself, being free from historical prejudices you may have collected or are related to your social group etc.) and a feeling of anxiety for pretty much the same reasons (the pressure of getting across right, losing your familiar social assets, the sense of your body etc.). It’s interesting how users tap the different poles of this experience as they explore their individuality.


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Marketing plots: the #1 vs. #2 drama

113718850_3cacac48ba_m.jpgSome stories are so strong that they are bound to repeat across categories. This is one of them.

#1 creates a new category. He may not be the first one to come up with the idea or the product, but is the first one to leverage it for mass market.
#1 learns how to tell the market about the new product, #1 teaches people that it is good, and eventually many people are convinced. Maybe #1 even comes to stand for that idea or product. Their brand is the strongest in the category by far, there may be some small players pitching similar products, but they can’t touch #1. #1 is the one who teaches the market why the entire category is good, why it works, why it is important.
Everything is fine, until, one day, #2 comes to town.

#2’s product isn’t as revolutionary as #1’s. Maybe there’s a twist on the original idea somewhere, but sometimes that twist is more in the way they communicate about the brand. You see, #2 are quite happy with the fact that #1 is synonymous with the category, because it means #1 stands for values & attributes that are generic and shared by every player in the category – big or small.

Ironically, it is the fact that #1 built the category and told everyone what it was all about that made them generic and vulnerable.

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